Overview

Our refund policy  is valid for 24 hours of the time of purchase. If 24 hours has passed since your purchase, we can’t offer you a full refund.

Non-returnable items:

• VPS Hosting. 2 months fee if paid will be refunded in full

Refunds

Once your refund request is received, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be player or corporation that sent us the deposit or total amount, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your in game wallet

If you’ve done this and you still have not received your refund yet, please contact us at {email address}.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us on Discord for questions related to refunds